Privacy Policy
Last updated: September 11, 2026
1. Who we are
This Privacy Policy explains how Avencrest Property Solution, operated by 1000943814 Ontario Inc. ("Avencrest," "we," "us," or "our"), collects, uses, and protects personal information in connection with this website and our property maintenance services. Our business address is 2426 Kingston Road, Toronto, ON, M1N 1V3.
We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy law.
2. Information we collect
- Contact information you provide when requesting a quote or contacting us, such as your name, phone number, email address, and property address.
- Service information related to the work performed, such as the type of service requested, scheduling details, and site notes or photos taken as part of an inspection or repair.
- Billing information needed to invoice and process payment for services.
- Website usage information, such as general technical information collected automatically when you visit this site (for example, browser type or pages viewed), used only to understand how the site is used and to keep it running properly.
3. How we use your information
- To respond to quote requests and communicate about scheduling and service delivery.
- To carry out, invoice, and follow up on property maintenance services.
- To maintain records of work performed at a property, including inspection reports.
- To meet legal, accounting, or regulatory requirements.
- To improve our services and this website.
We do not sell personal information, and we do not use it for purposes unrelated to providing and improving our services without your consent.
4. Sharing of information
We may share personal information with:
- Employees or subcontractors who need it to carry out a scheduled service.
- Service providers who support our operations, such as invoicing or scheduling tools, under obligations to protect that information.
- Authorities, where required by law or to protect the rights, safety, or property of Avencrest, our clients, or others.
5. Data retention
We retain personal information for as long as needed to provide services, meet legal and accounting obligations, and maintain a reasonable service history for a property, after which it is securely deleted or anonymized.
6. Security
We take reasonable administrative and technical measures to protect personal information against loss, misuse, or unauthorized access. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.
7. Your rights
You may ask us to access, correct, or delete the personal information we hold about you, or ask questions about how it is used, subject to applicable legal exceptions. To make a request, contact us using the details below.
8. Cookies and website analytics
This website may use basic cookies or similar technologies to support core functionality and to understand general site usage. You can control cookies through your browser settings; disabling them may affect how parts of this site function.
9. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.
10. Contact us
For questions about this Privacy Policy or to make a request about your personal information, contact:
Avencrest Property Solution
2426 Kingston Road, Toronto, ON M1N 1V3
avencrestpropertymanagement@gmail.com
(289) 802-7297